Services and Support
24/7 reliability and technical excellence at your side to ensure the continuity of your business.
Our services
MyNimax Service Portal
The new web app that puts artificial intelligence at the service of support.
MyNimax Care Platform
Service and After-Sales Support tailored to your needs.
Technical Support
How to contact Nimax Technical Support.
Test Lab
Discover all the services that the Nimax Test Lab can perform to ensure the highest quality for your products.
OEM
The reliable partner for automaticmachinery manufacturers.
A proactive approach for excellent results
At Nimax, we don’t just fix problems when they arise. We take a
proactive and reactive support approach, designed to minimize downtime and
maximize productivity. Our team of expert technicians is constantly updated
to deliver fast, effective solutions for every system.
Why Choose Nimax Services
Advantage One
Prompt assistance to minimise downtime
and quickly restore productivity.
Specialised Technicians
A team of qualified professionals with specific expertise
in Nimax technologies and systems.
Comprehensive Support
Support throughout every stage of the
system’s life cycle, from installation to
after-sales service.
MYNIMAX
The new web app that puts artificial intelligence at the service of Nimax support: in a single portal you have access to tickets,
documentation and the service history of your installed base, plus orders
for spare parts and consumables with next-day shipping.
FAQ
What Support Services Does Nimax Offer?
Nimax provides technical support, after-sales services, Test Lab services and the MyNimax platform to assist customers at every stage.
How Can I Contact Nimax Technical Support?
You can contact the team by phone or email to receive technical support and schedule a service visit.
Does Nimax Provide Spare Parts and Consumables?
Yes, Nimax guarantees the availability of genuine spare parts and consumables to keep your systems operating efficiently.
What Is MyNimax?
MyNimax is the digital platform that allows you to manage your equipment, access documentation, open support tickets, and order spare parts and consumables.
Need support?
At Nimax, we don’t just fix problems when they arise. We take a
proactive and reactive support approach, designed to minimize downtime and
maximize productivity. Our team of expert technicians is constantly updated
to deliver fast, effective solutions for every system.